You can reach us by email at kontakt@stil-echt-online.de
You can also reach us Monday to Friday from 9:00 a.m. to 12:00 p.m. on 0176-66633011.

We always try to ship your order as quickly as possible. The processing time of your order is between 3-8 working days.

We always try to replenish items that are already out of stock. This can sometimes take a few days longer. We recommend that you keep an eye on the shop.

We are sincerely sorry!
Please send an email to: service@stil-echt-online.de
In the event of a complaint, we need the relevant photos attached.

We cannot be reached via email or telephone on weekends and public holidays.

We are an online shop and do not have a shop.

You can register a return in our online shop. After checking, you will receive approval and the return address.

The shipping costs are borne by the buyer.

We only ship insured with DHL and you will automatically receive a tracking number by email.

You can enter your discount or voucher code at the end of your order.
Please note:
Discount codes can no longer be added after the order has been completed!